Shipping policy
Shipping Policy
Last Updated: September 8, 2026
At Banzayak Fashion, we want your shopping experience to be simple and reliable from checkout to delivery. This Shipping Policy explains how we process, ship, and deliver your orders.
1. Shipping Methods
We currently offer Standard Shipping across India.
- Standard Shipping: 5–8 business days
- Shipping Cost: ₹79
- Free Shipping: On orders above ₹999
The exact shipping charge and available delivery options will be shown at checkout before you complete your purchase.
2. Order Processing Time
Orders are generally processed within 1–2 business days after successful payment.
Orders placed on weekends or public holidays may begin processing on the next business day.
During sales, festivals, new launches, or periods of unusually high order volume, processing may take slightly longer than usual.
The delivery timeframe begins after your order has been processed and handed over to the shipping carrier.
3. Delivery Timeframes
Our estimated delivery time is:
Standard Shipping: 5–8 business days
Delivery times may vary depending on your location, courier availability, weather, public holidays, and other circumstances beyond our reasonable control.
Orders going to remote or hard-to-reach locations may require additional delivery time.
4. Shipping Costs
For deliveries within India:
- Orders below ₹999: ₹79 shipping fee
- Orders of ₹999 or more: Free shipping
The final shipping cost applicable to your order will be displayed at checkout.
5. Order Tracking
Once your order has been shipped, we will provide tracking information through the contact details provided during checkout.
You can use the tracking number to follow your shipment through the applicable courier's tracking system.
Please allow up to 24 hours after receiving your shipping confirmation for tracking information to become active.
If you have not received tracking information within this period, please contact us at banzayakfashion@gmail.com.
6. Delivery Address
Please make sure your name, shipping address, PIN code, phone number, and email address are correct when placing your order.
Banzayak Fashion may not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
If you notice an error in your delivery address, contact us as soon as possible at banzayakfashion@gmail.com. We will try to help, but we cannot guarantee that an address can be changed after an order has been processed or shipped.
7. Delivery Delays
We work with reliable shipping partners to deliver your order within the estimated timeframe. However, occasional delays may occur due to:
- Courier or logistics issues
- Severe weather
- Public holidays
- High order volumes
- Incorrect or incomplete address information
- Remote delivery locations
- Transportation disruptions
- Other circumstances beyond our reasonable control
If your order appears to be delayed, please first check the tracking information provided by the courier. If you need assistance, contact us at banzayakfashion@gmail.com.
8. Lost or Missing Packages
If your tracking information shows that your order has been delivered but you have not received it, please contact us within 48 hours of the stated delivery date.
We may contact the shipping carrier to investigate the issue.
Please provide your order number and relevant delivery information so that we can assist you.
9. Damaged Packages
If your package arrives damaged, please take clear photographs or videos of the package and its contents before disposing of the packaging.
Contact us at banzayakfashion@gmail.com within 48 hours of delivery and provide:
- Order number
- Photos/videos of the damaged package
- Photos/videos of the product
- A brief description of the damage
We will review the issue and provide an appropriate resolution in accordance with our Return & Refund Policy.
10. Failed Delivery or Returned Shipments
If a shipment cannot be delivered because of an incorrect address, repeated failed delivery attempts, refusal to accept the package, or other circumstances attributable to the customer, the package may be returned to us.
If your package is returned to us, please contact banzayakfashion@gmail.com to discuss the available options.
Additional shipping or handling charges may apply if the order needs to be shipped again because of incorrect customer-provided information or an unsuccessful delivery.
11. International Shipping
Banzayak Fashion currently offers shipping within India only.
We do not currently offer international shipping.
We may introduce international shipping in the future. If this happens, we will update this Shipping Policy with information about international delivery times, shipping charges, customs duties, and applicable taxes.
12. Contact Us
If you have any questions about your order or our Shipping Policy, please contact us:
Banzayak Fashion
Email: banzayakfashion@gmail.com
Address: Kannauj, Uttar Pradesh, India
We're happy to help with questions about order processing, tracking, delivery delays, or other shipping concerns.
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Our Commitment
We do our best to process and ship every order promptly and keep you informed throughout the delivery process. If you experience any issue with your shipment, please contact us—we'll do our best to help resolve it fairly and quickly.